OUR LIFETIME guarantee

Policy & Instructions

All of our Glass Drinking Straws have a lifetime guarantee on them.  In the event that they break, chip, or crack we will replace it. First thing, TAKE A PICTURE OF BROKEN STRAW. Email that picture to [email protected]   We need the picture for your replacement.  

Then please fill out the form.  This is all the information we will then need to process your order.

We send you a clear free replacement only having you pay for shipping and handling.  If there was an accent of some kind and you want that re-applied there is a fee depending on the accent let us know if you want the re-applied.

Also, be sure to measure your glass straws length since we have a variety of them.  Also, the different diameters which in the clear is distinguished by color.  Purple= Lil Sipper 7mm, Blue= Classic 9.5mm, Green= Smoothie 12mm and Red=Bubble Tea 16mm.

Once we have all that information we will then send you a link so you can pay for shipping and handling and we will start processing the order.

Thank you for contacting us and going plastic straw free!

Since COVID-19 replacement orders may take a few days for us to respond.  Please know that we are working hard to make sure we respond on time and get you your replacement.  We appreciate you! 

REQUEST YOUR REPLACEMENT